My app keeps crashing

 

Okay lets do some checks first:

  1. Are you connected to a strong wifi connection?
  2. Can you make sure you are on the most updated version of the app in your app store?
If you are still experiencing issues once the above has been checked please take a video recording using one of the following guides and send to our App Support Team here so they can assist you to resolve the issue.

https://support.google.com/android/answer/9075928?hl=en-GB

https://support.apple.com/en-gb/HT207935