I cannot log in to the Courtney Black App

Having issues logging in to my CB App Account/Email not found

The first thing we need to do is check your subscription to ensure you have an active subscription.

 Subscription in the Apple App Store:

1. Go the App Store.
2. Click your profile circle in the top right-hand corner.
3. Click subscriptions > Courtney Black​.
4. Identify your subscription type and renewal date.
5. Please send me a screenshot of this page.

See your purchase history on your iPhone, iPad or iPod touch:

1. Open the Settings app.
2. Tap your name, then tap iTunes & App Store.
3. Tap your Apple ID, then tap View Apple ID. You may be asked to sign in.
4. Scroll to Purchase History and tap it.
5. Find the Courtney Black App​, then tap Total Billed.
6. Please send me a screenshot of this page.

See your subscriptions in Google Play:

1. Go to the Google Play Store.
2. Select the menu icon in the top left of your phone screen.
3. Select Subscriptions.
4. Tap the Courtney Black​ App.
5. Please send me a screenshot of this page.

If your device shows you have an active subscription and you are using the same device to log in to the app, ensure you have all email/passwords correctly written and if you are still unable to get in to your account contact our support team using this form here so we can assist you.